Every year the Great Smokey Mountain Railways gets a holiday make over and becomes the Polar Express in North Carolina. From November 10- December 30th you can take the 1.25 hour ride on the Polar Express. This is a favorite holiday tradition in Bryson City. More than 90,000 passengers ride every year!

What to expect from the Polar Express in North Carolina?

The Polar Express ride is set to the sounds of the movie’s soundtrack while guests enjoy warm cocoa and treats. You can also enjoy listening and reading along to the story that inspired both the movie and this train experience. When the train arrives at the North Pole, you will find Santa Claus waiting.

Santa boards the train to greet all the children, presenting them with a special gift and their very own silver bell. The ride home is filled with Christmas carols. The ride is reminiscent of both the movie and the book it is inspired by.

Polar Express Train in Bryson City, North Carolina

Another fun Christmas activity is Christmas Town, USA in North Carolina

How to ride the Polar Express?

Tickets – Reserve early to get your first choice of dates!

Higher rates are on peak days – weekends and the week before Christmas. Book early to get your preferred date and time. Many excursions sell-out. Tickets on sale April-December. A special steam excursion is planned for New Year’s Eve! All fares subject to a 7% Historic Preservation Fee and 6.75% state tax. You can buy all the tickets here.

The Polar Express seeing Santa in the North Pole
From Romantic Asheville

Tips for Visiting the Polar Express:

  • Smoky Mountain Trains Museum admission is included with all train excursion tickets. Be sure to visit after your trip!
  • Ticket Changes: The train runs no matter the weather! If you see rain in the forecast for your trip, you can reschedule at least 48 hours in advance for a small ticket fee.
  • Arrive Early: You should arrive at least 1 hour before departure. Or, arrive earlier and stay late exploring Bryson City’s festive downtown. Take photos on the caboose and browse the shops. Many restaurants are within walking distance.
  • For passengers who need special assistance for wheelchair accessibility, there is one car with a hydraulic lift and golf cart for transportation from the parking area. Be sure to call well in advance to make arrangements at 800-872-4681. Once arriving at the depot, be sure the ticket office is aware of your need for assisted boarding.

Final Thoughts about the Polar Express in North Carolina

The Polar Express is full of childhood nostalgia. This train ride is definitely a bucket list item and something that is super fun to do with families. North Carolina enjoys getting into the Christmas spirit with Christmas Town, USA and the Chinese Lantern Festival.